Concierge Service
As a Concierge Security guard, we know the security guard is the face of the building sitting at the front desk in the common areas. By saying this, this means that the security guard is the first person met when entering and the last person seen when leaving. Our Concierge Security guards always have a very professional customer service attitude when present on shift. Concierge Security is also known as a front desk, escalation help desk and support levels. When people complain to the concierge security guard, the Security Guard normally has a protocol of escalation of support levels to get to the bottom of the matter in ensuring the people and customers are satisfied and their needs are met.
